Sheltered Housing Schemes

Why choose Sheltered Housing?

Our eight Sheltered Housing schemes provide independent living with the added reassurance of on site support from our Independent Living Officers.

The schemes are designed for people aged 55 and over with a medical condition, or those aged 60 and over without, who wish to live independently in a supportive environment.

Two women walking outside

Key features

  • an Independent Living Officer on-site weekdays (hours may vary per scheme)
  • a personal independence plan
  • independent living accommodation
  • self-contained homes with a kitchen and bathroom
  • pull cord alarms
  • 24/7 digital support, 365 days a year
  • communal facilities (lounges, gardens, kitchen and laundry)
  • regular social activities within the scheme
  • safe and secure mobility scooter room for charging and storage
Provides independence

Allows you the freedom to manage your day-to-day life whilst knowing there is onsite support available if you need it. 24/7 telecare support, 365 days a year, provides reassurance that support is available if you need it. 

Helps you feel connected

There will be opportunities to make friends and socialise as often as you'd like, and you can get involved in regularly scheduled activities at no extra cost.

An assured tenancy

ยท        Renting this type of accommodation provides you with an assured tenancy meaning you have certain rights under the housing law as a customer. This is different to care homes where residents don't have tenancy rights and live under licence agreements only.

Our Sheltered Housing Schemes

To access our sheltered housing, you'll need to meet the eligibility requirements and be registered to bid on housing through your local authority. Personal care and support are not provided by the Independent Living Officer.

Trafalgar House, Ipswich

The Venlaw, Lowestoft

The Venlaw

Charles Jewson, Norwich

Parkway House, Bury St Edmunds

Fornham House, Ipswich

Fornham House

Apple Tree Close, Lowestoft

Apple Tree Close

St Marys Close, Mildenhall

Field View, Thurston

Rent and service charges

When you live in our sheltered housing schemes you'll need to pay rent to us as the housing provider of your home. You may also need to pay for some service charges which cover the cost of communal utilities, shared facilities, maintenance and garden areas. 

If you're on a lower income, you might be entitled to housing benefit or universal credit to help cover some, or all your rent. You'll be responsible for paying Council Tax to the local authority.