Looking after the places that our tenants call home
Our new support & wellbeing service
We've partnered with Life & Progress to offer you a support and wellbeing service.
The service provides practical information, resources and counselling to help you balance work, family and personal life. It includes everything from health and wellbeing information to relationship support, managing debit and even your rights as a consumer.
To find out more including how to access the service please click below.
We’re Newtide
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our tenants an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest News
From carrying out regular estate inspections to helping with abandoned vehicles and graffiti, our Neighbourhood team work hard to ensure you feel part of a thriving community. Hear more from some of the team below as they explain the ways they work to keep #YourCommunity safe 👏 https://t.co/Pbu2KjeDwH
@LAURABond1810 Hi Laura, thanks for getting in touch. We're sorry to hear about the problems you're having with rats. I have passed these photos onto the Neighbourhood team who will be able to help with this. Thank you, Kayleigh
RT @_FlagshipGroup: We're really proud of our colleagues over in @GaswayServices because they absolutely *smashed* the #WalkingWithTheWound…
Did you know you can pay your rent online? 🤔 And that's not all! ✅ Advice on managing your money ✅ Check your balance ✅ Order a statement ✅ Setup and amend Direct Debits https://t.co/AmYvwCihgM https://t.co/wqwbgAhovC
@SammyB82279768 Hi The email address is info@flagship-services.co.uk This will go to the repairs team who will be able to help If you are reporting a new repair you can do this on the Newtide website The link to this page is - https://t.co/r6rBGh0tRl