We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our tenants an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Flagship Group has been named ‘Regional Housing Association of the Year’ at the 2021 East of England Energy Efficiency Awards, demonstrating the Groups true commitment to energy efficiency within the region.
It’s always a great idea to start thinking about your future and luckily, we’re on hand to help! As a tenant, you may be able to access our new savings incentives, helping to improve your spending habits and encourage you to carry on! Find out more: https://t.co/Hkcwb8TWtB https://t.co/dokk6kdWuJ
October is #BlackHistoryMonth! This year @Channel4 has compiled an excellent library of shows and documentaries that celebrate the achievements, hardships and contributions of black men and women in shaping our shared history 🎬 Why not check it out? https://t.co/ndEjnSMBwv https://t.co/bYwev79VIG
Domestic abuse doesn’t always involve physical violence. It can include any controlling behaviour such as withholding your money or stopping you from seeing friends & family. You are not alone & can have confidence in speaking to our experienced team. https://t.co/ztRjknzngh https://t.co/MXQK1egtKg
Although we go above & beyond to ensure we provide an outstanding customer service, we understand that sometimes things can go wrong. If you're unhappy with our service, we’ll work with you to put things right & make sure it doesn’t happen again. More: https://t.co/3BNeVd2FvB https://t.co/AfHWf2nFtv