Looking after the places that our tenants call home
Your Tenant wellbeing service
We've partnered with Life & Progress to offer you a support and wellbeing service.
Avaliable 365 days a year and 24 hours a day, the service provides practical information, resources, and counselling to support you whenever you may need it.
You can use it as much as you need and there is no cost to use this service. Find out more below.
We’re Newtide
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our tenants an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your Tenant hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest News
From flooring & curtains to fencing & garages, there are many things to think about when moving into a new home 🏡 If you’re unsure about your household #Responsibilities, head over to our website to find out what we can take care of for you! https://t.co/0k1mV5Tr18 https://t.co/gKbGBbgnyH
And don’t forget, if you turn on lights or electrical appliances in your communal areas, it's your responsibility to turn them off. This will help to reduce the amount of heat generated & lower energy costs for you & your neighbours! Please call us if you have any concerns 📞
We hope you’re enjoying the heatwave, staying safe and keeping cool 😎 Whilst in the heat it may be tempting to open doors, please remember to keep fire doors and other communal exit doors closed for your safety. If you open any windows, please close these at night. https://t.co/R5RXMMF259
Have you ever wondered how you’d cope if you lost your valuables to fire, theft or damage from flooding? Contents insurance could protect your personal belongings. Find out what contents insurance covers & the impact it could have in an emergency 👇 https://t.co/3X9UqC74Cx https://t.co/llKE1fpzGp
To reduce the chance of a fire spreading in your home, you should keep flammable materials to a minimum 🔥 Wood, straw & bamboo are all extremely flammable and can catch fire rapidly, so make sure you don't keep them in your home or on your balcony. #FireSafe https://t.co/DcC1t9ipVm