letters

Learn more about rent and service charges for 2024/25

Staff helping lady

Get involved and have your say on our INfluencer Hub

AFA

We think running a home should be affordable for all

Customer committee board

Join our Customer Committee - we’ve saved you a place

...

We’re Newtide

We provide homes and create sustainable communities. The work we do matters because the lives we help matter.

We exist to give our tenants an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.

And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.

Our service standard commitment

We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.

Family on the sofa

Support and wellbeing

We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide tenant.

Property for sale in Norfolk area

Find a new home

Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.

Helpful resources

Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.

lightbulb icon