Your Tenant wellbeing service
We've partnered with Life & Progress to offer you a support and wellbeing service.
Avaliable 365 days a year and 24 hours a day, the service provides practical information, resources, and counselling to support you whenever you may need it.
You can use it as much as you need and there is no cost to use this service. Find out more below.
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our tenants an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your Tenant hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Home is where the heart is, so it’s important you take the time to protect it from fires and prevent a problem before it happens. Home fires can happen in a matter of seconds, and while some fire hazards are obvious, some may be more hidden
After the tough few years we’ve all had, mental and physical wellbeing is more important now than ever. A great way of taking care of yourself is by getting outdoors, and with summer just around the corner, now is the perfect time to start exploring nature.
And don’t forget, if you turn on lights or electrical appliances in your communal areas, it's your responsibility to turn them off. This will help to reduce the amount of heat generated & lower energy costs for you & your neighbours! Please call us if you have any concerns 📞
We hope you’re enjoying the heatwave, staying safe and keeping cool 😎 Whilst in the heat it may be tempting to open doors, please remember to keep fire doors and other communal exit doors closed for your safety. If you open any windows, please close these at night. https://t.co/R5RXMMF259
Have you ever wondered how you’d cope if you lost your valuables to fire, theft or damage from flooding? Contents insurance could protect your personal belongings. Find out what contents insurance covers & the impact it could have in an emergency 👇 https://t.co/3X9UqC74Cx https://t.co/llKE1fpzGp