Make a complaint

Make a complaint

Making a complaint shouldn’t be hard work, just get in touch in the way that suits you from the range of options below and we will get in touch within 5 working days.

To make a complaint about anti-social behaviour (ASB), including issues such as cuckooing, vandalism, drugs misuse, intimidating behaviour, excessive noise and other neighbourhood issues, please use our dedicated ASB complaint form or if you'd like to find out more, head to our Safer communities page. 

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Please complete the online form below

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Live chat

Use the live chat icon to start a conversation between 8:30am – 6.30pm Monday to Friday

Call us


0808 168 4555

(7:00am to 7:00pm weekdays or 24/7 for emergencies)

Write to us

Our address is:

Riduna Park,

Station Road,


IP12 1QT

Format should be "Mr David Smith"
Please provide a full account of your complaint.

House name/Number, Street and Town
We are happy to contact you by email, but it may still be necessary to speak to you over the telephone to understand what is happening in more detail.