We’re Newtide
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our customers an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship, a subsidiary of Bromford Flagship - we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Our service standard commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Support and wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide customer.
Find a new home
Whether you’re looking to buy your home, swap with another customer, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest news
View All
02/10/2025
Bromford Flagship and LiveWest in merger talks to deliver more homes and stronger communities
Bromford Flagship Limited and LiveWest Homes Limited in talks to form a combined business focused on sustainable growth and investing in homes, services and communities
Read More
29/09/2025
Keep your family fire safe during the holidays
With Autumn in full swing, Halloween and bonfire night are fast approaching! While both holidays promise lots of fun, there are often more fire hazards to be aware of and it’s important to celebrate safely.
Read More
17/09/2025
We’re trialling a chemical-free grounds maintenance service!
From November 2025 we’ll be trailing a more nature friendly way of managing our land, by no longer using glyphosate-based weedkiller.
Read More
01/09/2025
A quick look at household changes
Whether your household grows or shrinks, letting us know early ensures your tenancy details stay accurate and your rights remain protected.
Read More
27/08/2025
Flagship's mobile gardening teams ditch the depot for solar power
Gardening teams at Flagship are charging ahead of the pack, using nothing but sunshine to keep their tools running.
Read More
26/06/2025
New technology to keep us connected
We’ve recently started working with Voicescape, a useful tool that allows us to easily contact you about your rent account quickly and at the right time.
Read More