See our Tenant Satisfaction Measures (TSMs) here
It's easy to be a good neighbour this ASB week
We think running a home should be affordable for all
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We’re Newtide
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We exist to give our tenants an affordable home and often a new beginning. It’s what we’re all about. Our people are trusted to try new things and solve problems – they are passionate about our service, because they’ve created it.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
Our service standard commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Support and wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Newtide tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
