Providing homes and creating sustainable communities
Log a repair
Pay your rent
You and your home
Find a home
Support and wellbeing
I’m a new tenant
Your safety and wellbeing
Help for Ukraine
Support & wellbeing service
Looking after your water system
Mould and condensation
Improving your home
Completing a survey of your home
Smoke and CO detectors
Responding to a water leak
Changing a light bulb
Make a complaint
Access your rights
Please tell us if you are:
An existing tenant
A former tenant
Not a tenant now and have not been
Full address (including postcode)
How would you like us to contact you?
Would you like us to use this email address to contact you about your repairs or tenancy in the future?
Please select one of the options below:
The right of access. You have the right to ask us to provide you with all personal information we hold about you. We have 1 month to provide you with this information free, free of charge. We will charge you £10 for providing excessive information or for multiple requests.
The right to rectification. You have the right to ask us to update personal information if you have a reason to believe that it is inaccurate or incomplete. We have 1 month to respond to your right.
The right to erasure (to be forgotten). You have the right to ask us to delete personal information we hold about you under certain conditions. Especially if you think we are processing your personal information where it is no longer necessary or where you believe it is unlawful.
The right to restrict processing. You have the right to ask us to temporarily stop processing your personal information if you have concerns over the accuracy of the information we hold or if you have objected to us processing your personal information in some way.
The right to data portability (within one month). You have the right to ask Flagship to transfer any personal information stored electronically to another organisation, free of charge.
The right to object. You have the right object to the way we process your personal information if you consider Flagship are being unlawful.
Consent. I would like to withdraw my consent.
In a few words below tell us what you want us to do?